ConocoPhillips Network Operations Center Analyst in BARTLESVILLE, Oklahoma
Title: Network Operations Center Analyst
Location: NORTH AMERICA-USA-OKLAHOMA-BARTLESVILLE
Job Number: 00TEH
Who We Are
ConocoPhillips is the world’s largest independent Exploration and Production (E&P) company, based on production and proved reserves. With operations in 17 countries, we explore for, develop and produce crude oil and natural gas globally. We are challenged with an important job to safely find and deliver energy to the world. Our employees are critical to our success, and with them we power civilization.
We’re grounded by our SPIRIT Values – safety, people, integrity, responsibility, innovation and teamwork. These values position us to deliver strong performance in a dynamic business – but not at all costs. We believe it’s not just what we do – it’s how we do it – that sets us apart.
We strive to make a significant difference in the communities where we live and operate. We create an inclusive environment that values all voices and opinions. Together, the different backgrounds, experiences, ideas and perspectives of our employees drive our success.
The Network Operating Center (NOC) is responsible for monitoring the ConocoPhillips infrastructure and providing support to our IT infrastructure teams. It is a 24x7 role with rotating shifts that include nights, weekends, and holidays coverage.
If you are selected as the Network Operations Center Analyst, you will be part of a team that is instrumental in communicating outage status to our infrastructure teams and management until resolved. The NOC plays a key role in incident management and initial trouble shooting. The function is responsible for understanding when and how to engage support teams when issues arise.
Your responsibilities may include:
Day to day monitoring of ConocoPhillips infrastructure
Assist in network troubleshooting process
Switch configuration assistance
Working with network carriers to isolate and resolve carrier outages
Provide support during problem bridges
Handle communications and updates for ongoing problems
Wireless switch configuration
Basic Windows server trouble shooting
Basic Cyber Security Triage
Must be legally authorized to work in the United States as a U.S. citizen or national, or an alien admitted as a permanent resident, refugee or asylee
1 years of experience in IT
Willing and able (with or without a reasonable accommodation) to work in a 24x7 environment on a rotational basis including nights, weekends and holidays
Bachelor's degree or higher in Business Admin/Mgmt, Computer Science, Engineering, Information Technology, Management Information Systems, other related business discipline, other related technical discipline or foreign equivalent
1 years of experience in a NOC environment
1 years of experience with Cisco networking
CCNA certified or Cisco security
Troubleshooting skills - ability to analyze root cause and suggest process/system improvements
Excellent analytical capabilities - ability to see the big picture in an IT infrastructure environment
Good written and verbal communication skills
Ability to work in a team environment
Ability to work independently in a dynamic, fast pace environment
Good multitasking skills
Takes ownership of actions and follows through on commitments by holding others accountable and standing up for what's right
Delivers positive results through realistic planning to accomplish goals
Builds effective solutions based on available information and makes timely decisions that are safe and ethical
To be considered for this position you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature on or before the requisition closing date of February 18, 2020 .
Candidates for this U.S. position must be a U.S. citizen or national, or an alien admitted as permanent resident, refugee or asylee. Individuals with temporary visas such as A, B, C, D, E, F, G, H, I, J, L, M, NATO, O, P, Q, R or TN or who need sponsorship for work authorization in the United States now or in the future, are not eligible for hire.
ConocoPhillips is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information or any other legally protected status.
Job Function: Information Management-Information Technology
Job Level: Individual Contributor/Staff Level
Line of Business: IT INFRASTRUCTURE & OPERATIONS
Title: Network Operations Center Analyst